Privacy Policy

Optimal Trade Options’s Privacy Policy is intended for clients and nonclients who access the site. The Privacy Policy provides more details on how their personal information are managed. We make it a must to comprehend our customer’s needs prior offering them financial services. In this regard, Optimal Trade Options needs to collect certain personal information from Optimal Trade Options’s clients.

Consequently, through this privacy policy, we wish to express our endeavor to maintain full transparency. Optimal Trade Options will require some of your details when you open an account or when you start to trade. In these cases, we will generally state the purpose and details of those having access to the details provided to our team.

Please note that the Optimal Trade Options’s Privacy Policy is reviewed from time to time to take into account new laws, changes to Optimal Trade Options’s operations and practices, and to make sure it continues to remain relevant to the changing environment. Any personal information Optimal Trade Options holds will be governed by the most recent Privacy Policy.

How Optimal Trade Options treats the information collected

It is Optimal Trade Options’s policy to respect the confidentiality of any information acquired and the privacy of Optimal Trade Options’s clients and individuals Optimal Trade Options deals with.

Below are some points outlined with regards to how clients’ information are retrieved and handled:

Personal Information Optimal Trade Options collects

Any personal information that Optimal Trade Options collects is obtained from the client’s registration process and other forms, and from maintaining records of information obtained in the course of providing Optimal Trade Options’s products and services. The personal information Optimal Trade Options may collect can include name, address, date of birth, contact details and bank account information (for payments of profits and withdrawals). These information are necessary while dealing in the financial industry as per Government regulations and Taxation laws.

In the event of you not providing sufficient information required to fulfill your request for the provision of a product or service, Optimal Trade Options may be unable to provide you with the product or service that you requested.

Using the personal information Optimal Trade Options collects

Optimal Trade Options may send you marketing material from time to time which we believe will be useful to you, while remaining conscious of the need to respect your privacy.

Unless Optimal Trade Options informs you otherwise, the personal information we collect from you is used for the purpose of establishing and managing your account with us, reviewing your ongoing needs, improving our customer service and products, and providing you with ongoing information or opportunities that we believe may be useful to you.

Optimal Trade Options at times works in collaboration with third-party organisations and may contract their services to provide some features on the platform. In these cases, Optimal Trade Options vouches strict confidentiality where customers’ information needs to be handled. Optimal Trade Options acknowledges the confidential nature of this personal information and undertakes to respect client privacy and comply with the Privacy Principles in the Privacy Act and Optimal Trade Options’s privacy policy.

Managing the personal information Optimal Trade Options collects

All of Optimal Trade Options’s employees who handle personal information are trained to respect the confidential nature of client information and the privacy of individuals. Employees identified breaching clients’ privacy will be liable to disciplinary action, including dismissal.

Optimal Trade Options has a Privacy Officer who ensures that all personal information collected is managed in accordance with this statement and the Privacy Act.

Storing the personal information Optimal Trade Options collects

All your information that you communicate to us personally, by phone, mail, email, over the internet or in any other electronic form are safeguarded securely. Optimal Trade Options holds all of your personal information in secure computer storage facilities and in paperbased files, and takes steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure.

Optimal Trade Options may be required by law to maintain records for a significant period of time. However, when Optimal Trade Options considers information that is no longer required or relevant and any legal obligations that may apply to the information held have been met, we will remove details that identify you or we will securely destroy the records.

Keeping your personal information accurate and up-to-date

Optimal Trade Options recognizes that any client’s personal information are sometimes subject to change, such as addresses among others. In these situations, clients are requested to update these changes on their personal records or inform a Optimal Trade Options representative. This step is important to ensure that we have an accurate and up-to-date record.

Checking what personal information Optimal Trade Options holds about you

The Privacy Act gives you the right to obtain a copy of any personal information Optimal Trade Options holds about you to advise us of any perceived inaccuracies. There are however some exceptions to the act. To request a copy of the information Optimal Trade Options holds about you, we require that you complete a request form verifying your identity and specifying what information you require.

These requests are processed within 14 business days. Optimal Trade Options may charge you a fee to cover the cost of verifying your application, locating, retrieving, reviewing and copying any of the information that you request. Should you require extensive information, we will provide you with an outline of the likely cost prior to processing to aid you in refining your request if required.

Website privacy

Optimal Trade Options may collect personal information from you when you enter Optimal Trade Options’s

Use of cookies on Optimal Trade Options’s Website

Optimal Trade Options use cookies on its website for your own interests. These cookies give you access to certain pages without having to login each time you view the page. Optimal Trade Options may also use an independent external service providers to track Optimal Trade Options’s website traffic and usage.

Have Complaints?

If you feel that Optimal Trade Options, or its employees have breached this Privacy Policy, or the Privacy Principles have not been respected, we encourage you to lodge a complaint. Send us an email on [Support] or drop us a message on our Contact Us page.

Get in touch

Should you wish to make a general enquiry about Optimal Trade Options’s Privacy Policy, update the personal information Optimal Trade Options hold about you or obtain an application form for access to your personal information you can contact us by either:

  • Calling us on: +1 323 451 1489
  • Sending an email to: [Support]